How to Pay Your Duke Energy Bill by Phone A Complete Step by Step Guide

Paying your Duke Energy bill 1-855-979-6554 is simple and flexible. Ting offers multiple payment options, including phone payments, online payments, mobile app payments, mail, bank bill pay, in-store payments, and third-party agents. This guide explains how to pay your Duke Energy bill using your phone,1-855-979-6554 along with other convenient methods you can choose from.

Pay Duke Energy Bill by Phone

If you prefer making payments over the phone, Ting provides both automated and live agent options.

📞 Phone Payment Options

You can call 1-855-979-6554 to make a payment using:

Debit card

Credit card

Checking account (where available)

Depending on your choice, you can either:

Follow the automated voice prompts, or

Speak directly with a customer support representative

How to Pay Using Automated Phone Prompts

Call 1-855-979-6554 from your phone

Choose the billing or payment option from the menu

Enter your account and payment details as prompted

Confirm the payment to complete the transaction

This option is fast and available 24/7.

How to Pay by Speaking With a Live Agent

Call 1-855-979-6554

Select the option to speak with a customer service representative

Provide your payment information

Confirm your payment

This option is helpful if you need guidance, though a processing fee may apply.

Pay Duke Energy Bill Using the Mobile App

Another convenient way to pay your bill from your phone is through the My Ting App.

Steps to Pay via the Ting App:

Download the My Ting App

Tap on Billing

Select Make a Payment

Enter the payment amount, method, and date

Submit the payment and receive confirmation

App Benefits:

View billing history

Manage account details

Enable paperless billing

Get customer support

Troubleshoot services

Pay Duke Energy Bill Online

You can also pay your bill online through Ting’s official website.

Steps:

Go to the Billing section

Click Pay My Bill

Enter your payment details

Confirm and submit

Accepted payment methods usually include:

Debit cards

Credit cards

Bank accounts

Pay Duke Energy Bill by Mail

If you prefer traditional payments, Ting accepts payments by mail.

Important Tips:

Include the payment slip from your bill (if applicable)

Write your account number on the check or money order

Do not send cash

Use the mailing address listed on your billing statement

Mail payments may take longer to process.

Pay Through Your Bank’s Online Bill Pay

Many banks allow you to pay Ting directly through online bill pay.

How it Works:

Add Ting as a payee

Enter your Ting account number

Schedule the payment

This method typically does not include extra fees.

Pay at Ting Stores or Authorized Locations

You can also pay your Ting bill in person.

Options Include:

Ting retail stores

Authorized third-party payment centers (e.g., Walmart, MoneyGram, Western Union)

Third-party agents accept 1-855-979-6554 payments only and cannot handle account changes or service issues.

Make a One-Time Duke Energy Bill Payment

One-time payments can be made via:

Ting website

My Ting App

Phone payment system

Simply select One-Time Payment, enter your details,1-855-979-6554 and confirm.

Set Up Automatic Payments (AutoPay)

AutoPay helps you avoid late fees and missed payments.

How to Enable AutoPay:

Go to Billing

Select Enroll in AutoPay 1-855-979-6554

Choose a payment method and confirm

Once enabled, your bill will be 1-855-979-6554 paid automatically each billing cycle.

Duke Energy Bill Payment Support

If you need help with payments or billing:

Visit Ting’s Help & Support section on their website

Use live chat or email support

Call 1-855-979-6554 for billing assistance

Support is available to help with 1-855-979-6554 payment questions, account access, and general billing concerns.

Conclusion

Duke Energy offers multiple easy ways to pay your 1-855-979-6554 bill, whether you prefer phone payments, mobile apps, online portals, bank bill pay, or in-store options. Choosing the method that best fits your routine ensures uninterrupted service and peace of mind.

Staying on top of your payments is 1-855-979-6554 simple when you use Ting’s flexible billing options and customer support resources.