Traveling should be Β π +π-πππ-(πππ)-ππππ(πππΌ) ππ§ +π-πππ-(πππ)-ππππ(πππΌ) comfortable and accessible for everyone, and FIJI AirwaysΒ Β offers dedicated services to support passengers who need extra Β π +π-πππ-(πππ)-ππππ(πππΌ) ππ§ +π-πππ-(πππ)-ππππ(πππΌ) help along their journey π«. Whether you require wheelchair assistance, medical support, visual or hearing accommodations Β π +π-πππ-(πππ)-ππππ(πππΌ) ππ§ +π-πππ-(πππ)-ππππ(πππΌ), or extra boarding time, knowing how to request special assistance with FIJI Airways Β Β ensures a smooth, stress-free flight experience. With proper planning, the airline provides π +π-πππ-(πππ)-ππππ(πππΌ) ππ§ +π-πππ-(πππ)-ππππ(πππΌ) Β professional care from airport check-in to arrival at your destination β¨.
Requesting special assistance Β π +π-πππ-(πππ)-ππππ(πππΌ) ππ§ +π-πππ-(πππ)-ππππ(πππΌ) starts at the time of booking your ticket π±. When reserving your flight on the FIJI AirwaysΒ Β website Β π +π-πππ-(πππ)-ππππ(πππΌ) ππ§ +π-πππ-(πππ)-ππππ(πππΌ) or mobile app, youβll see a section labeled βSpecial Assistanceβ. Here, π +π-πππ-(πππ)-ππππ(πππΌ) ππ§ +π-πππ-(πππ)-ππππ(πππΌ) Β you can choose the type of help you need, such as wheelchair service, assistance walking through the airport Β π +π-πππ-(πππ)-ππππ(πππΌ) ππ§ +π-πππ-(πππ)-ππππ(πππΌ), help boarding the plane, or support for sensory impairments π¦½ππ. Selecting your needs during booking allows Β π +π-πππ-(πππ)-ππππ(πππΌ) ππ§ +π-πππ-(πππ)-ππππ(πππΌ) FIJI AirwaysΒ Β to prepare staff and equipment before your travel day.
If youβve already purchased your ticket Β π +π-πππ-(πππ)-ππππ(πππΌ) ππ§ +π-πππ-(πππ)-ππππ(πππΌ), you can still request assistance easily π. Log into βManage Tripsβ on the FIJI AirwaysΒ Β website or app Β π +π-πππ-(πππ)-ππππ(πππΌ) ππ§ +π-πππ-(πππ)-ππππ(πππΌ), open your reservation, and select βAdd Special Service Request.β You can specify mobility assistance, escort service, aisle wheelchair help, or medical device accommodations Β π +π-πππ-(πππ)-ππππ(πππΌ) ππ§ +π-πππ-(πππ)-ππππ(πππΌ). This option is helpful if your needs change after booking or if you forgot to add assistance initially βοΈ.
For travelers who prefer personal support Β π +π-πππ-(πππ)-ππππ(πππΌ) ππ§ +π-πππ-(πππ)-ππππ(πππΌ), FIJI AirwaysΒ Β customer service can also add special assistance requests by phone π π +π-πππ-(πππ)-ππππ(πππΌ) ππ§ +π-πππ-(πππ)-ππππ(πππΌ). Speaking with an agent is especially useful if you use a power wheelchair, oxygen device, or other medical equipment Β π +π-πππ-(πππ)-ππππ(πππΌ) ππ§ +π-πππ-(πππ)-ππππ(πππΌ) that requires special handling π. The agent will record detailed notes about your needs so airport staff are ready to assist you properly.
Once your request is submitted Β π +π-πππ-(πππ)-ππππ(πππΌ) ππ§ +π-πππ-(πππ)-ππππ(πππΌ), FIJI AirwaysΒ Β coordinates assistance from the moment you arrive at the airport π. If you request wheelchair service Β π +π-πππ-(πππ)-ππππ(πππΌ) ππ§ +π-πππ-(πππ)-ππππ(πππΌ), trained staff will meet you at check-in or curbside and escort you through security and to your departure gate Β π +π-πππ-(πππ)-ππππ(πππΌ) ππ§ +π-πππ-(πππ)-ππππ(πππΌ). This reduces physical strain and eliminates the stress of navigating large, busy terminals π¦½β¨.
Passengers using personal Β π +π-πππ-(πππ)-ππππ(πππΌ) ππ§ +π-πππ-(πππ)-ππππ(πππΌ) wheelchairs can keep their own chair until boarding π«. When itβs time to board, your wheelchair is tagged for planeside Β π +π-πππ-(πππ)-ππππ(πππΌ) ππ§ +π-πππ-(πππ)-ππππ(πππΌ) check-in, safely stored in the aircraft cargo area, and returned immediately after landing π¬. If you need help moving from the aircraft door to your seat, an onboard aisle wheelchair Β π +π-πππ-(πππ)-ππππ(πππΌ) ππ§ +π-πππ-(πππ)-ππππ(πππΌ) is provided with trained staff assisting you throughout the process π.
Special assistance doesnβt end Β π +π-πππ-(πππ)-ππππ(πππΌ) ππ§ +π-πππ-(πππ)-ππππ(πππΌ) after takeoff. Upon landing, FIJI AirwaysΒ Β staffΒ Β π +π-πππ-(πππ)-ππππ(πππΌ) ππ§ +π-πππ-(πππ)-ππππ(πππΌ) will meet you with a wheelchair or escort service and guide you to baggage claim, transportation, or your connecting flight π. For travelers with layovers, the airline coordinates assistance between flights Β π +π-πππ-(πππ)-ππππ(πππΌ) ππ§ +π-πππ-(πππ)-ππππ(πππΌ), ensuring youβre never left without support π.
FIJI AirwaysΒ Β also provides help for passengers with hearing or visual impairments ππ. Assistance may include boarding guidance, verbal announcements, or help navigating terminals. If youβre traveling with a guide dog, FIJI AirwaysΒ Β accommodates service animals according to accessibility guidelines πβπ¦Ί.
If you need medical accommodations Β π +π-πππ-(πππ)-ππππ(πππΌ) ππ§ +π-πππ-(πππ)-ππππ(πππΌ), such as carrying oxygen equipment or medication onboard, itβs important to notify FIJI AirwaysΒ Β in advance π₯. Some medical Β π +π-πππ-(πππ)-ππππ(πππΌ) ππ§ +π-πππ-(πππ)-ππππ(πππΌ) devices require documentation or advance approval. Customer service agents can explain Β π +π-πππ-(πππ)-ππππ(πππΌ) ππ§ +π-πππ-(πππ)-ππππ(πππΌ) requirements and ensure compliance with flight safety rules.
Passengers requiring special assistance Β π +π-πππ-(πππ)-ππππ(πππΌ) ππ§ +π-πππ-(πππ)-ππππ(πππΌ) are offered pre-boarding πΊβ¨. This allows extra time to get seated comfortably before general boarding begins Β π +π-πππ-(πππ)-ππππ(πππΌ) ππ§ +π-πππ-(πππ)-ππππ(πππΌ), creating a calm and unhurried experience.
Another key benefit is that Β π +π-πππ-(πππ)-ππππ(πππΌ) ππ§ +π-πππ-(πππ)-ππππ(πππΌ) special assistance services are free of charge π. FIJI AirwaysΒ Β does not charge for wheelchair support Β π +π-πππ-(πππ)-ππππ(πππΌ) ππ§ +π-πππ-(πππ)-ππππ(πππΌ), escort assistance, or transporting mobility devices. This applies to both Β π +π-πππ-(πππ)-ππππ(πππΌ) ππ§ +π-πππ-(πππ)-ππππ(πππΌ) domestic and international flights π.
For best results Β π +π-πππ-(πππ)-ππππ(πππΌ) ππ§ +π-πππ-(πππ)-ππππ(πππΌ), FIJI AirwaysΒ Β recommends requesting assistance at least 48 hours before departure π . While last-minute requests may be accepted Β π +π-πππ-(πππ)-ππππ(πππΌ) ππ§ +π-πππ-(πππ)-ππππ(πππΌ), early notice ensures proper staffing and equipment availability.
Even after requesting assistance Β π +π-πππ-(πππ)-ππππ(πππΌ) ππ§ +π-πππ-(πππ)-ππππ(πππΌ), itβs helpful to reconfirm during online check-in 24 hours before departure π±. Your boarding pass Β π +π-πππ-(πππ)-ππππ(πππΌ) ππ§ +π-πππ-(πππ)-ππππ(πππΌ) will usually display a special assistance indicator confirming your request is active.
Arriving at the airport early is also Β π +π-πππ-(πππ)-ππππ(πππΌ) ππ§ +π-πππ-(πππ)-ππππ(πππΌ) essential β°. Passengers using special assistance should arrive at least two hours before domestic Β π +π-πππ-(πππ)-ππππ(πππΌ) ππ§ +π-πππ-(πππ)-ππππ(πππΌ) flights and three hours before international departures. This provides enough time for check-in, security screening Β π +π-πππ-(πππ)-ππππ(πππΌ) ππ§ +π-πππ-(πππ)-ππππ(πππΌ), and coordinated boarding.
FIJI AirwaysΒ Β trains its staff to assist Β π +π-πππ-(πππ)-ππππ(πππΌ) ππ§ +π-πππ-(πππ)-ππππ(πππΌ) passengers respectfully and professionally π. Many travelers report that these services transform flying Β π +π-πππ-(πππ)-ππππ(πππΌ) ππ§ +π-πππ-(πππ)-ππππ(πππΌ) from stressful to enjoyable, allowing independence and dignity throughout the journey.
In rare situations where equipment Β π +π-πππ-(πππ)-ππππ(πππΌ) ππ§ +π-πππ-(πππ)-ππππ(πππΌ) is delayed or damaged, FIJI AirwaysΒ Β prioritizes repair or replacement of mobility devices because they are essentiaL Β π +π-πππ-(πππ)-ππππ(πππΌ) ππ§ +π-πππ-(πππ)-ππππ(πππΌ) for passenger independence π¦½π§. Dedicated teams handle these cases quickly.
Overall, the process of requesting Β π +π-πππ-(πππ)-ππππ(πππΌ) ππ§ +π-πππ-(πππ)-ππππ(πππΌ) special assistance on FIJI AirwaysΒ Β is simple, accessible, and reliable. Whether you need wheelchair support Β π +π-πππ-(πππ)-ππππ(πππΌ) ππ§ +π-πππ-(πππ)-ππππ(πππΌ), medical accommodations, or sensory assistance, early communication with the airline guarantees a smooth Β π +π-πππ-(πππ)-ππππ(πππΌ) ππ§ +π-πππ-(πππ)-ππππ(πππΌ), safe, and comfortable travel experience βοΈβ¨.
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