The Copa Airlines Ho Chi Minh City Office is located at Tan Son Nhat International Airport (SGN), Truong Son Street, Tan Binh District, Ho Chi Minh City, Vietnam (Airport Code: SGN). The Airport Office Details include assistance with flight bookings, ticket changes, cancellations, baggage services, seat selection, special requests, and general travel support; passengers can also use Copa Airlines online check-in through the official website or mobile app, and for quick help or inquiries, contact 1-844-238-2070.
Address:
Tan Son Nhat International Airport (SGN)
Truong Son Street
Tan Binh District
Ho Chi Minh City
Vietnam
Phone Number:
📞 1-844-238-2070 (General airport / airline assistance)
If you require Copa Airlines–specific support at this location, it is recommended to call in advance and request connection to the airline service desk.
Copa Airlines’ airport desk working hours in Ho Chi Minh City may vary depending on flight schedules and staff availability. While Tan Son Nhat International Airport operates 24 hours, airline counters typically operate in line with scheduled departures and arrivals. Calling ahead is advised to confirm counter availability.
At the Copa Airlines counter or airport office, passengers can generally receive assistance with:
For complex issues such as delayed or lost baggage, seat upgrades, or multi-city itineraries, passengers may be redirected to Copa Airlines’ international customer service center or headquarters.
For advanced support, global customer service matters, or premium travel assistance, passengers may contact Copa Airlines’ headquarters:
Address:
Copa Airlines Líneas Aéreas de España
Calle Martínez Villergas, 49
28027 Madrid
Spain
Phone:
📞 1-844-238-2070
The headquarters oversees major operational decisions, international customer support, and premium travel services.
Q1. Is an in-person visit required for bookings or changes?
No. Most bookings, changes, and cancellations can be handled online or via the Copa Airlines mobile app. The office mainly provides airport-based assistance.
Q2. Does the Ho Chi Minh City office handle baggage claims?
Yes, baggage assistance is available for Copa Airlines-operated or partner flights. Complex international baggage cases may be transferred to global customer care.
Q3. Can I request upgrades or lounge access at the desk?
Basic upgrade inquiries can be made at the counter; however, confirmed upgrades and elite lounge access are generally managed through Copa Airlines Plus or customer service.
Q4. Are the working hours fixed?
No. Office hours depend on daily flight schedules, so availability may vary. Calling ahead is recommended.
If you are traveling through Ho Chi Minh City and require assistance from Copa Airlines, contacting or visiting the Tan Son Nhat Airport Office (SGN) is a convenient option. For specialized, international, or premium travel-related concerns, Copa Airlines’ headquarters and global customer service channels remain the best points of contact. Checking flight schedules and desk availability in advance will help ensure a smooth and stress-free journey.
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