The Copa Airlines Chicago Office is located at O’Hare International Airport (ORD), 10000 W O'Hare Ave, Chicago, IL 60666, United States (Airport Code: ORD). The Airport Office Details include assistance with flight bookings, ticket changes, cancellations, baggage services, seat selection, special requests, and general travel support; passengers can also use Copa Airlines online check-in through the official website or mobile app, and for quick help or inquiries, contact 1-844-238-2070.
Address:
O’Hare International Airport (ORD)
10000 W O'Hare Ave
Chicago, IL 60666
United States
Phone Number:
📞 1-844-238-2070 (General airport / airline assistance)
If you require Copa Airlines–specific support at this location, it is recommended to call in advance and request connection to the airline service desk.
Copa Airlines’ airport desk working hours in Chicago may vary depending on flight schedules and staff availability. While O’Hare International Airport operates 24 hours, airline counters typically operate according to scheduled departures and arrivals. Calling ahead is advised to confirm desk availability.
At the Copa Airlines counter or airport office, passengers can generally receive assistance with:
For complex issues such as lost baggage claims, upgrade requests, or multi-city itineraries, passengers may be redirected to Copa Airlines’ U.S. customer service center or headquarters.
For advanced support, international customer service matters, or premium travel assistance, passengers may contact Copa Airlines’ headquarters:
Address:
Copa Airlines Líneas Aéreas de España
Calle Martínez Villergas, 49
28027 Madrid
Spain
Phone:
📞 1-844-238-2070
The headquarters manages major operational decisions, global customer service, and premium travel support.
Q1. Is an in-person visit required for bookings or changes?
No. Most bookings, changes, and cancellations can be handled online or via the Copa Airlines mobile app. The Chicago office is mainly for airport-based assistance.
Q2. Does the Chicago office handle baggage claims?
Yes, baggage assistance is available for Copa Airlines-operated or partner flights. Complex international baggage cases may be handled by central customer care.
Q3. Can I request upgrades or lounge access at the desk?
Basic upgrade and lounge access queries can be raised at the counter; however, confirmed upgrades are generally managed through Copa Airlines Plus or customer service channels.
Q4. Are the working hours fixed?
No. Working hours depend on daily flight schedules, so availability may vary. Calling ahead is recommended.
If you are traveling through Chicago and need assistance from Copa Airlines, visiting or contacting the Chicago Airport Office at O’Hare International Airport is a practical option. For international, premium, or complex service-related concerns, Copa Airlines’ headquarters and U.S. customer service channels remain the best points of contact. Checking flight schedules and counter availability in advance can help ensure a smooth and stress-free travel experience.
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