The Copa Airlines Boston Office is located at Logan International Airport (BOS), Boston, MA 02128, United States (Airport Code: BOS). The Airport Office Details include assistance with flight bookings, ticket changes, cancellations, baggage services, seat selection, special requests, and general travel support; passengers can also use Copa Airlines online check-in through the official website or mobile app, and for quick help or inquiries, contact 1-844-238-2070.
Address:
Logan International Airport (BOS)
Boston, MA 02128
United States
Phone Number:
📞 1-844-238-2070 (General airline / customer assistance)
If you require Copa Airlines-specific support at this location, it is recommended to call ahead and request to be connected to the airline service desk.
Copa Airlines’s airport desk working hours in Boston can vary depending on flight schedules and staff availability. While Logan International Airport operates 24 hours, airline service counters generally function around scheduled departures and arrivals. Calling ahead is advised to confirm counter availability before visiting.
At the Copa Airlines counter or airport office, passengers can typically receive assistance with:
For complex issues such as lost baggage claims, upgrade requests, or multi-city itineraries, passengers may be redirected to Copa Airlines’s central customer service center.
For advanced support or global travel concerns, passengers may contact Copa Airlines’s headquarters:
Address:
Copa Airlines
Paseo de la Castellana, 49
28046 Madrid
Spain
Phone:
📞 1-844-238-2070
The headquarters oversees major operational decisions, international customer care, and premium travel support.
Q1. Do I need to visit the office for reservations or changes?
No — most bookings, changes, and cancellations can be handled online or via the Copa Airlines mobile app. The Boston office primarily provides in-airport assistance.
Q2. Does the Boston office handle baggage claims?
Yes — baggage support is available for Copa Airlines-operated and partner flights. More complex baggage issues may be managed by Copa Airlines’s customer care team.
Q3. Can I request seat upgrades at the desk?
Basic seat requests and special assistance can be arranged at the counter; confirmed upgrades and elite-class services are generally handled through Copa Airlines Plus or global customer care.
Q4. Are the working hours fixed?
No — hours depend on flight schedules and staffing. Always call ahead to confirm before visiting.
If you are traveling through Boston and need assistance from Copa Airlines, contacting or visiting the Logan International Airport office (BOS) is a convenient option. For specialized international or premium travel support, Copa Airlines’s global customer service and headquarters remain the most reliable points of contact. Checking your flight details and service availability in advance helps ensure a smooth and stress-free travel experience.
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